Join World Vision to Help Needy Children

As a child-focused Christian humanitarian organization, World Vision Hong Kong is committed to working to create lasting change in the lives of children, families and communities living in poverty. We serve the poor as a demonstration of God's unconditional love for all people regardless of religion, race, ethnicity or gender.  At present, World Vision Hong Kong and its partnership offices are working in nearly 100 countries.

Donor Services Officer (Donor Relations)

Job Responsibilities:

  • Act as a bridge between donors and overseas field offices, communicate child information and handle donors’ queries/requests
  • Update child information in CRM system with high accuracy and efficiency
  • Support donor retention activities and other activities of the Donor Relations teams

Job Requirements:

  • Post secondary or above with at least 3 years working experience, preferably in customer services or sales administration dealing with overseas partners/offices
  • Good command in both written and spoken English and Chinese
  • Customer-oriented with good communication skills
  • Able to resolve donor queries with strong problem solving skills
  • Able to work independently and work under pressure
  • On renewable contract term for the initial two years. Candidates with satisfactory performance may convert to permanent employment afterwards based on business needs
  • Candidates with less experience will be considered as Assistant Donor Services Officer

Please apply by clicking above.

Personal Data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the organisation's personal data privacy policy. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed within 12 months.