我們服侍窮人

作為一個以兒童為本的基督教人道組織，香港世界宣明會致力為生活在貧窮中的兒童、家庭及社區帶來長遠的改變。我們服侍貧窮人，以顯明神對世人無條件的愛，並不分宗教、種族及性別。目前，香港世界宣明會及各地辦事處在全球近100個國家工作。

Donor Services Officer (Donor Relations)

Job Responsibilities:

• Reach out to donors through various channels, such as email, instant messaging, SMS, and primarily by phone, to enhance donor retention
• Build rapport with donors, understand their needs, provide solutions with effective follow-up
• Maintain accurate and up-to-date records of donor interactions, ensuring proper documentation and follow-up actions
• Escalate donor’s feedback to supervisor for review and improvement on service provided
• Support donor retention activities/functions while needed

Job Requirements:

• Post secondary or above with at least 3 years work experience, preferably in customer services
• Good command of English and Chinese (both written and spoken)
• Ability to resolve donor enquiries with strong problem solving & communication skills
• Ability to work independently and perform well under pressure
• Candidates with less experience will be considered as Assistant Donor Services Officer

請按以上 連結遞交申請。 

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