我們服侍窮人

作為一個以兒童為本的基督教人道組織,香港世界宣明會致力為生活在貧窮中的兒童、家庭及社區帶來長遠的改變。我們服侍貧窮人,以顯明神對世人無條件的愛,並不分宗教、種族及性別。目前,香港世界宣明會及各地辦事處在全球近100個國家工作。

Assistant Donor Services Officer (Hotline)

Job Responsibilities:

  • Handle and follow up hotline inquiries through various channels including phone calls, emails and faxes
  • Support outbound calls in effective and timely manner
  • Assist in donors’ retention activities in order to strengthen donors’ commitment
  • Support department and corporate functions while need

Job Requirements:

  • Post-secondary education or above
  • At least 2 years’ experience in customer services / call centre
  • Customer-oriented with good telephone manner and communication skills
  • Self-motivated, sincere, detail-minded and well organized
  • Good command in both written and spoken English and Chinese
  • On renewable contract term for the initial two years. Candidates with satisfactory performance may convert to permanent employment afterwards based on business needs
  • Suitable candidate with more experience will be considered as Donor Services Officer

請將詳細履歷、所屬教會名稱(如有)、現時及要求薪金,郵寄至香港九龍大角咀晏架街四號麗華中心二樓,香港世界宣明會人力資源及行政主管收,或電郵至hrdept@worldvision.org.hk

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